Crayola Scribble Scrubbie Privacy Policy
Crayola Scribble Scrubbie (also known as Crayola Washimals) is operated by Red Games Co. on behalf of Crayola. As a globally recognized family-friendly brand, privacy and digital safety are top priorities for Crayola. To support this effort, we’ve provided this privacy statement to explain how we collect, use, and disclose personal information in clear, easy-to-understand language. This Privacy Policy may be updated at any time as new features are added or as the law changes. Please make sure you read everything here carefully, and if you happen to be a youngster (under 18 years old), ask an adult to help explain anything you don't understand.
Changes to the Privacy Policy
We may update this policy from time to time and we will post a notice at the top of the policy if we do. If we make material changes to this policy that affect the collection and use of your information, we will notify you if we have your email address. If you have any questions please contact us at support@redgames.co.
Table of Contents
- Data Collection & Use
- iCloud Key Value Store
- User Data
- Service Providers
- Data Retention
- Players Under the Age of 16
- Disclosure of Info
- Parents Rights
- Links
- Data Transfer
- EU/UK Data Subject Rights
- Notice for Individuals in US States and Other Jurisdictions
- Kids Privacy Assured by PRIVO
- COPPA Safe Harbor Certification
- GDPRkids™ Privacy Assured
- Security
- Contact Info
Data Collection and Use
To play our app we do not actively collect any personal data from children. Personal data is information about you and can include things like your full name, address, email or phone number.
If a parent or legal guardian uses the contact form in the app, we collect their email address in order to respond to their query.
If a parent or legal guardian creates an account in the app, we collect their email address for their login and account access. We also collect an anonymous device identifier to allow them to manage the devices that can access their subscription.
Certain personal (photos) and non-personal data (as described below) is collected and used in the App to allow players to create and save their scores and game progress. This data is stored locally on a player's device and in a player’s iCloud Key Value Store.
iCloud Key Value Store
iCloud Key-Value storage is a safe and secure cloud-based service provided by Apple that allows an app to save data to a user’s private iCloud Account storage and access that data from multiple devices that may be logged into the same iCloud account.
User Data
The following game data is saved to a player’s iCloud Key Value Store unless they choose to opt out:
Player Save Data
- Pet Unlocks
- AR Placeable Unlocks
- Prop Unlocks
- Stamp Unlocks
- Pattern Unlocks
- AR Activity Theme Unlocks
- Photos
- Total Photos Taken
- Progress (current reward meter fill level)
- First Session StarTime
- Daily Challenge Time (not used anymore but still being saved)
- Newly Unlocked Pets
- Total Subscription Videos Viewed
- Last Unlocked Pet
- Saved Language
- Last Colored Pet
- Last Reward Earned Time
- Rewards Earned Today Count
- Saved Region (used for localization)
- AR Paint Scores (the paint AR game)
- Viewed Seasons (for the seasonal content)
Device Save Data
- Initial Install (date/time when first installed)
- Exit Session Time
- Last News Eval (last time app checked if it should show feature modals)
- Last News Alert (last time app showed a feature modal)
- News Alerts Today (how many feature modals the user has seen today)
- Time Offset (to change the time for debug purposes, only in debug builds)
- Sound On
- Music On
- Saved Permissions (what permissions have been asked from the users)
- News Viewed (what feature modals have the users seen)
Service Providers
The App does not share data with any third party service provider that can be used for that third party’s own purposes. Red Games Co collects technical data including an IP address, equipment, browsing actions, country code, user agent, App version and Operating System, as well as statistics.
Google Firebase is used to store anonymous usage data for the purpose of helping Red Games Co. improve the app experience. All sharing options within Google Firebase are turned off. An example of this anonymous data is the number of times each activity has been played, which helps us understand what type of content is most popular. Google Firebase also collects anonymous technical data including device type, app version, country and language settings.
This data is not used to contact or build a profile of the child or used for behavioral advertising.
If you would like more information about the data collected by service providers in the app, please contact support@redgames.co.
Data Retention
- User Data: Stored in the user’s iCloud and retained at the user’s discretion.
- Player Data and Real Time Game Inputs: These are stored for the duration of a drawing the user is creating and not retained past their lifespan.
- Device Data: Is saved locally on the user’s device.
- IP address: Red Games and the service providers we work with do not retain user IP addresses.
Players Under the Age of 16
This game collects, uses, and discloses data from kids in the same way as for other users, as described in this policy. The game’s use of kids’ data is limited to support internal operations of the game. Parents can request deletion of data by contacting us at the email listed below.
Disclosure of Info
We may disclose your personal information if required by law or in the event of a company sale or proposed change of ownership. We may also disclose it to protect Red Games Co. rights and properties or to investigate fraud or intellectual property infringement.
If you would like more information on our privacy practices, please contact us at support@redgames.co.
Parents Rights
If you are a parent, you can review or have your child’s personal information deleted or refuse any further collection and use of your child’s information by contacting us here support@redgames.co.
Links
Please be aware that our service contains links to other services that are not governed by this privacy policy. We encourage visitors to review the privacy policy of each site before disclosing personal information.
Data Transfer
Red Games Co. may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information.
EU/UK Data Subject Rights
It is important for you to know that you have certain rights over your data:
- Right to be informed - You have the right to know what personal data a company has about you and how it is used
- Right to Access - You have the right to request a copy of the personal data a company has about you.
- Right to Rectification - This means that you can ask for your personal data to be updated if something is incorrect
- Right of Deletion - You can ask a company to delete any personal data they may have about you. Players can also delete their User Data stored in iCloud via the settings menu.
- Right to request the restriction of processing concerning you - You can decide how your personal data is to be used.
- Right to data portability - You can ask for your personal data to be sent to another service provider.
- Right to object to processing - You can ask a company to stop using your personal data at any time
For more information or if you would like to action one of these rights you can contact us at support@redgames.co.
If you would like to make a complaint about how we handle your personal data, you can contact the relevant Data Protection Authority (DPA).
Notice for Individuals in US States and Other Jurisdictions
Depending on where you reside, applicable privacy laws may provide you with certain rights regarding your personal information, including rights to access, correct, or delete your personal information, obtain a copy of your personal information, or opt out of certain uses or disclosures of your personal information.
The rights available to you may vary depending on your jurisdiction and are subject to applicable legal requirements and exceptions.
To exercise a privacy right available to you, or if you have questions regarding your privacy rights, please contact us at support@redgames.co.
Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification & GDPRkids™
Red Games Co., LLC is a member of the PRIVO Kids Privacy Assured Program (“the Program”) for COPPA Safe Harbor Certification and GDPRkids™. PRIVO is an independent, third-party organization committed to supporting online services to safeguard children’s personal information collected online.
COPPA Safe Harbor Certification
The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO COPPA certification Seal. The certification Seal posted on this page indicates Red Games Co., LLC has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 801-210-0439 or privacypolicy@redgames.co. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.
GDPRkids™ Privacy Assured
The Program applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO GDPRkids™ Verified Shield. The PRIVO GDPRkids™ Privacy Assured Program supports child directed services known as Information Society Services under the General Data Protection Regulation (GDPR), to comply with the requirements of this legislation. It impacts any child directed service in an EU Member State and any service globally that collects and or processes the personal data of children and minors. There is no safe harbor for the GDPR to date, but to ensure this company's services meet the program requirements, we conduct regular monitoring and consulting.
Security
Red Games Co uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the service providers it works with agree to do the same. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
Contact Info
For more information on Crayola Scribble Scrubbie privacy policy or data processing practices please email John Park at support@redgames.co.
Parents can contact us regarding their child’s use of the app here:
Consumer Affairs
Crayola LLC
1100 Church Lane
P.O. Box 431
Easton, PA 18044.
You may also email us here or call us at 1-800-CRAYOLA.